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advanced iframe is not working on Mobile
https://www.tinywebgallery.com/forum/viewtopic.php?f=21&t=4406
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Author:  glynis [ 2. Sep 2017, 18:27 ]
Post subject:  advanced iframe is not working on Mobile

Hi,

I am using the advanced iframe and it is working perfectly except when I view it on mobile. It does not work at all on mobile. Please help.

Author:  TinyWebGallery [ 2. Sep 2017, 23:37 ]
Post subject:  Re: advanced iframe is not working on Mobile

Have you configured it to work on mobile devices? What is the problem you have?

Best, Michael

Author:  glynis [ 29. Sep 2017, 16:37 ]
Post subject:  Re: advanced iframe is not working on Mobile

Hi,
Please have a look at https://indexinvestments.stanlib.com/

It does not work on mobile devices and I am having issues on some browsers ie IE9, 10 and 11

Author:  glynis [ 29. Sep 2017, 17:32 ]
Post subject:  Re: advanced iframe is not working on Mobile

Also I can't seem to make my pro version work. Please urgently help.

Author:  TinyWebGallery [ 30. Sep 2017, 11:58 ]
Post subject:  Re: advanced iframe is not working on Mobile

Hi,

What is your configuration? And what is the problem? I don't see whats wrong.
If you have issues with IE please make sure you use 7.5.1 - It seems you still use 7.5 - 7.5.1 has a fix for IE!

Best, Michael

Author:  glynis [ 30. Sep 2017, 12:27 ]
Post subject:  Re: advanced iframe is not working on Mobile

Ok thank you. The attached is what I downloaded yesterday. I did install this.

1. is the attached the correct version
2. When I view on my mobile the iframe does not show

I really need to sort this out. Please help.

Author:  TinyWebGallery [ 30. Sep 2017, 12:54 ]
Post subject:  Re: advanced iframe is not working on Mobile

Attached? Do not attach the pro version here.
Check if you have version 7.5.1. You see this on the top if you to to the administration of TWG.

I still don't know your configuration. And I just checked on my Android phone and there the iframe showns fine.

If you want to contact me directly use http://www.tinywebgallery.com/en/about.php

Best, Michael

Author:  glynis [ 30. Sep 2017, 13:00 ]
Post subject:  Re: advanced iframe is not working on Mobile

Hi

Please have a look at screenshots attached on iPhone. it does not show.

Attachments:
Screen Shot 2017-09-30 at 12.59.40.png
Screen Shot 2017-09-30 at 12.59.40.png [ 129.19 KiB | Viewed 3912 times ]

Author:  glynis [ 30. Sep 2017, 13:02 ]
Post subject:  Re: advanced iframe is not working on Mobile

So looks like it does not work on any apple products. Where can i get the latest version as I downloaded the one I am using from Envato

Author:  glynis [ 30. Sep 2017, 13:25 ]
Post subject:  Re: advanced iframe is not working on Mobile

Please can you help me.

Author:  TinyWebGallery [ 30. Sep 2017, 13:30 ]
Post subject:  Re: advanced iframe is not working on Mobile

There you get 7.5.1. but this version is NOT installed on your server.

I checked https://indexinvestments.stanlib.com/wp-content/plugins/advanced-iframe/js/ai.js and this is the version for 7.5!

I double checked the download you get from code canyon. 7.5.1 was approved 4 days ago!
You need to update to 7.5.1 first. remove the old version and install the new one.

And you still have not shared your configuration so far. I cannot read everything from the rendered code!
If I emulate ipad or iphone it still works. So it seems to be a problem of the device itself.

Best, Michael

Author:  glynis [ 30. Sep 2017, 13:52 ]
Post subject:  Re: advanced iframe is not working on Mobile

Hi Can I share my credentials on here?

No it is not just my browser. It could be safarri. I have checked on at least 8 iphones and ipads please can you look into this. I will go and download the plugin again. But the one i installed was downloaded yesterday.

Author:  TinyWebGallery [ 30. Sep 2017, 14:33 ]
Post subject:  Re: advanced iframe is not working on Mobile

please don't share credential here. please send a pm for that.
Have you checked your administration for the version?

if is does not work one one iphone it does not work on any other.

Best, Michael

Author:  glynis [ 30. Sep 2017, 16:45 ]
Post subject:  Re: advanced iframe is not working on Mobile

Hi I am not sure where I need to go to share my credentials. Please can you help me out here. I actually do not know where to go to get some proper help.

Author:  TinyWebGallery [ 30. Sep 2017, 16:49 ]
Post subject:  Re: advanced iframe is not working on Mobile

Send a PM (private message) - the button at each thread!

Have you actually checked if the content of the iframe is running standalone in an iphone?

Best, Michael

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