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advanced iframe is not working on Mobile https://www.tinywebgallery.com/forum/viewtopic.php?f=21&t=4406 |
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Author: | glynis [ 2. Sep 2017, 18:27 ] |
Post subject: | advanced iframe is not working on Mobile |
Hi, I am using the advanced iframe and it is working perfectly except when I view it on mobile. It does not work at all on mobile. Please help. |
Author: | TinyWebGallery [ 2. Sep 2017, 23:37 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Have you configured it to work on mobile devices? What is the problem you have? Best, Michael |
Author: | glynis [ 29. Sep 2017, 16:37 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Hi, Please have a look at https://indexinvestments.stanlib.com/ It does not work on mobile devices and I am having issues on some browsers ie IE9, 10 and 11 |
Author: | glynis [ 29. Sep 2017, 17:32 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Also I can't seem to make my pro version work. Please urgently help. |
Author: | TinyWebGallery [ 30. Sep 2017, 11:58 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Hi, What is your configuration? And what is the problem? I don't see whats wrong. If you have issues with IE please make sure you use 7.5.1 - It seems you still use 7.5 - 7.5.1 has a fix for IE! Best, Michael |
Author: | glynis [ 30. Sep 2017, 12:27 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Ok thank you. The attached is what I downloaded yesterday. I did install this. 1. is the attached the correct version 2. When I view on my mobile the iframe does not show I really need to sort this out. Please help. |
Author: | TinyWebGallery [ 30. Sep 2017, 12:54 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Attached? Do not attach the pro version here. Check if you have version 7.5.1. You see this on the top if you to to the administration of TWG. I still don't know your configuration. And I just checked on my Android phone and there the iframe showns fine. If you want to contact me directly use http://www.tinywebgallery.com/en/about.php Best, Michael |
Author: | glynis [ 30. Sep 2017, 13:00 ] | ||
Post subject: | Re: advanced iframe is not working on Mobile | ||
Hi Please have a look at screenshots attached on iPhone. it does not show.
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Author: | glynis [ 30. Sep 2017, 13:02 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
So looks like it does not work on any apple products. Where can i get the latest version as I downloaded the one I am using from Envato |
Author: | glynis [ 30. Sep 2017, 13:25 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Please can you help me. |
Author: | TinyWebGallery [ 30. Sep 2017, 13:30 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
There you get 7.5.1. but this version is NOT installed on your server. I checked https://indexinvestments.stanlib.com/wp-content/plugins/advanced-iframe/js/ai.js and this is the version for 7.5! I double checked the download you get from code canyon. 7.5.1 was approved 4 days ago! You need to update to 7.5.1 first. remove the old version and install the new one. And you still have not shared your configuration so far. I cannot read everything from the rendered code! If I emulate ipad or iphone it still works. So it seems to be a problem of the device itself. Best, Michael |
Author: | glynis [ 30. Sep 2017, 13:52 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Hi Can I share my credentials on here? No it is not just my browser. It could be safarri. I have checked on at least 8 iphones and ipads please can you look into this. I will go and download the plugin again. But the one i installed was downloaded yesterday. |
Author: | TinyWebGallery [ 30. Sep 2017, 14:33 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
please don't share credential here. please send a pm for that. Have you checked your administration for the version? if is does not work one one iphone it does not work on any other. Best, Michael |
Author: | glynis [ 30. Sep 2017, 16:45 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Hi I am not sure where I need to go to share my credentials. Please can you help me out here. I actually do not know where to go to get some proper help. |
Author: | TinyWebGallery [ 30. Sep 2017, 16:49 ] |
Post subject: | Re: advanced iframe is not working on Mobile |
Send a PM (private message) - the button at each thread! Have you actually checked if the content of the iframe is running standalone in an iphone? Best, Michael |
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