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PostPosted: 14. Feb 2019, 05:39 
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Joined: 14. Feb 2019, 05:35
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our iframe is not resizing, Could you please help us on below issue.

Uncaught ReferenceError: aiProcessMessage is not defined at receiveMessageadvanced_iframe


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PostPosted: 14. Feb 2019, 10:31 
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Seems ai.js cannot be loaded. Can you please check in the browser developer tools if the file is loaded properly.

Best, Michael


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PostPosted: 14. Feb 2019, 11:15 
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yes, it's not loading, check the below screenshot for your reference

http://investors-watch.com/uoa-sources.png


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PostPosted: 15. Feb 2019, 19:18 
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I don't get an image at this link. do you have a url?
Is the file where it should be?

Best, Michael


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PostPosted: 18. Feb 2019, 03:14 
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here is the link
https://uoa.com.my/newsroom/latest-news/


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PostPosted: 18. Feb 2019, 16:47 
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ai.js is not included there at all. Can you go to the config -> options. there is a selection where the ai.js is included. can you try both options? Seems for me somehow ai.js is not rendered at all in the code.


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PostPosted: 19. Feb 2019, 08:01 
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i tried both options (Include ai.js in the footer - Yes/No) but not working

auto resize will work if i include the the ai.js link manually in the code?


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