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Narendar
PostPosted: 14. Feb 2019, 05:39 
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Joined: 14. Feb 2019, 05:35
Posts: 7
our iframe is not resizing, Could you please help us on below issue.

Uncaught ReferenceError: aiProcessMessage is not defined at receiveMessageadvanced_iframe
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TinyWebGallery
PostPosted: 14. Feb 2019, 10:31 
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Joined: 1. Aug 2005, 12:53
Posts: 11232
Seems ai.js cannot be loaded. Can you please check in the browser developer tools if the file is loaded properly.

Best, Michael
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Narendar
PostPosted: 14. Feb 2019, 11:15 
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Joined: 14. Feb 2019, 05:35
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yes, it's not loading, check the below screenshot for your reference

http://investors-watch.com/uoa-sources.png
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TinyWebGallery
PostPosted: 15. Feb 2019, 19:18 
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I don't get an image at this link. do you have a url?
Is the file where it should be?

Best, Michael
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Narendar
PostPosted: 18. Feb 2019, 03:14 
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here is the link
https://uoa.com.my/newsroom/latest-news/
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TinyWebGallery
PostPosted: 18. Feb 2019, 16:47 
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ai.js is not included there at all. Can you go to the config -> options. there is a selection where the ai.js is included. can you try both options? Seems for me somehow ai.js is not rendered at all in the code.
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Narendar
PostPosted: 19. Feb 2019, 08:01 
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Joined: 14. Feb 2019, 05:35
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i tried both options (Include ai.js in the footer - Yes/No) but not working

auto resize will work if i include the the ai.js link manually in the code?
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TinyWebGallery
PostPosted: 20. Feb 2019, 23:17 
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yes- if you can do this it should work. But I don't understand why it is not done automatically. The ai.js is included the wordpress way. Do you maybe have some caching plugins which prevents this or some optimizers for Javascript.

Best, Michael
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