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 Post subject: Auto Resize Issue
PostPosted: 6. Mar 2020, 09:23 
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Joined: 14. Feb 2019, 05:35
Posts: 7
our iframe is not resizing, Could you please help us on below issue.

TypeError: window.parent.parent.aiResizeIframeHeightId is not a function
at iframe_height.html?height=2319&width=1180&id=advanced_iframe:24


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 Post subject: Re: Auto Resize Issue
PostPosted: 6. Mar 2020, 10:05 
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Joined: 1. Aug 2005, 12:53
Posts: 11228
Hi,

Can you please check if the ai.js is loaded?
Also go to the options tab and include the ai.js to the top (bottom is default). Sometimes if the iframe loads faster than the parent page the method is not loaded yet.

Also please switch to postMessage communication if you use the pro version.

Best, Michael


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 Post subject: Re: Auto Resize Issue
PostPosted: 6. Mar 2020, 10:09 
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Joined: 1. Aug 2005, 12:53
Posts: 11228
you have a url already?


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 Post subject: Re: Auto Resize Issue
PostPosted: 10. Mar 2020, 03:10 
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Joined: 14. Feb 2019, 05:35
Posts: 7
check the below URL
https://kimteckcheong.com/investor-relations/


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 Post subject: Re: Auto Resize Issue
PostPosted: 11. Mar 2020, 10:32 
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Joined: 1. Aug 2005, 12:53
Posts: 11228
There are 2 issues:

1. None of my Javascript which should exist is there! Normally before and after the iframe is a lot of it. And this Javascript does contain the missing method!
If you compare yours with mine:
view-source:https://kimteckcheong.com/investor-relations/

view-source:http://www.tinywebgallery.com/blog/advanced-iframe/demo-advanced-iframe-2-0

search for <iframe you see that a lot of things are missing. Do you have a plugin which "optimizes Javascript" or removes it? Because i see Javascript in the code. So this confuses me.

2. You have 2 iframes with the same id defined! id's need to be different as Javascript is also rendered with this id.

Best, Michael


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 Post subject: Re: Auto Resize Issue
PostPosted: 11. Mar 2020, 10:39 
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Joined: 1. Aug 2005, 12:53
Posts: 11228
And what is the short code you use?

Best, Michael


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 Post subject: Re: Auto Resize Issue
PostPosted: 11. Mar 2020, 10:50 
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Joined: 1. Aug 2005, 12:53
Posts: 11228
Do you maybe use the [iframe] shortcode? You need to use [advanced_iframe] one...


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